Service Productivity Management [electronic resource] : Improving Service Performance using Data Envelopment Analysis (DEA) / by H. David Sherman, Joe Zhu.
Material type:
Item type | Current location | Call number | Vol info | URL | Status | Notes | Date due | Barcode |
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Biblioteca Digital
Responsable: Alejandra Vargas Mejía
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HD9980.5 S47 2006 (Browse shelf) | BDIG00001477 | Link to resource | Available | SpringerLink | BDIG00001477 |
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