Service Productivity Management [electronic resource] : Improving Service Performance using Data Envelopment Analysis (DEA) / by H. David Sherman, Joe Zhu.

By: Sherman, H. DavidContributor(s): Zhu, Joe | SpringerLink (Online service)Material type: Computer fileComputer filePublisher: Boston, MA : Springer Science+Business Media, LLC, 2006Description: v.: digitalISBN: 9780387332314Subject(s): Economics | Industrial engineering | Engineering economy | Econometrics | Economics/Management Science | Operations Research/Decision Theory | Management | Econometrics | Engineering Economics, Organization, Logistics, Marketing | Industrial and Production Engineering | Business/Management Science, generalLOC classification: HD9980.5 | S47 2006Online resources: Click here to access online In: Springer eBooks
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Item type Current location Call number Vol info URL Status Notes Date due Barcode
Biblioteca Digital
Responsable: Alejandra Vargas Mejía
HD9980.5 S47 2006 (Browse shelf) BDIG00001477 Link to resource Available SpringerLink BDIG00001477

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