Frauendorf, Janine. <br/><br/>
Customer Processes in Business-to-Business Service Transactions  [electronic resource] / 
by Janine Frauendorf. 
 - Wiesbaden :  Deutscher Universitäts-Verlag / GWV Fachverlage GmbH, Wiesbaden,  2006. 
 -  v.: digital 
<br/><br/><label>ISBN: </label>9783835094475 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Economics<br/>Marketing<br/>Economics/Management Science<br/>Marketing
<br/><br/><label>LC Class. No.: </label>HF5415.1263  / F73 2006