TY - DATA AU - Dorne,Raphael AU - Voudouris,Christos AU - Lesaint,David AU - Owusu,Gilbert ED - SpringerLink (Online service) TI - Service Chain Management: Technology Innovation for the Service Business SN - 9783540755043 AV - HF5415.5 D67 2008 PY - 2008/// CY - Berlin, Heidelberg PB - Springer-Verlag KW - Economics KW - Information systems KW - Information Systems KW - Business planning KW - Management information systems KW - Economics/Management Science KW - Business Information Systems KW - Organization/Planning KW - Information Systems Applications (incl.Internet) KW - Management of Computing and Information Systems KW - Management KW - Computer Appl. in Administrative Data Processing UR - http://dx.doi.org/10.1007/978-3-540-75504-3 ER -