@book{14951, author = {Picot, Arnold. and Reichwald, Ralf. and SpringerLink (Online service)}, title = {Information, Organization and Management}, publisher = {Springer-Verlag Berlin Heidelberg,}, year = {2008.}, address = {Berlin, Heidelberg :}, url = {http://dx.doi.org/10.1007/978-3-540-71395-1} }