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1.
Service Chain Management [electronic resource] : Technology Innovation for the Service Business / by Raphael Dorne ; edited by Christos Voudouris, David Lesaint, Gilbert Owusu. by
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag, 2008
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: HF5415.5 D67 2008 .

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2.
Becoming Virtual [electronic resource] : Knowledge Management and Transformation of the Distributed Organization / by Paul D. Jackson ; edited by Jane E. Klobas. by Series: Contributions to Management Science
Material type: Computer file Computer file; Format: electronic
Publication details: Heidelberg : Physica-Verlag Heidelberg, 2008
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: HD30.2122 J33 2008.

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3.
Knowledge Management Systems [electronic resource] : Information and Communication Technologies for Knowledge Management / by Ronald Maier. by
Edition: Third Edition.
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2007
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: QA76.9.D3 M35 2007.

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Reference Modeling [electronic resource] : Efficient Information Systems Design Through Reuse of Information Models / edited by Jörg Becker, Patrick Delfmann. by
Material type: Computer file Computer file; Format: electronic
Publication details: Heidelberg : Physica-Verlag Heidelberg, 2007
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: QA76.9.D26 B43 2007.

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