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1.
Service Chain Management [electronic resource] : Technology Innovation for the Service Business / by Raphael Dorne ; edited by Christos Voudouris, David Lesaint, Gilbert Owusu. by
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag, 2008
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: HF5415.5 D67 2008 .

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2.
Logical Data Modeling [electronic resource] : What it is and How to do it / by Alan Chmura, J. Mark Heumann. by Series: Integrated Series in Information Systems ; 5
Material type: Computer file Computer file; Format: electronic available online remote
Publication details: New York, NY : Springer Science+Business Media, Inc., 2005
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: HF5548.2 C47 2005.

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Successfully Implementing Microsoft Dynamics™ [electronic resource] : by Using the Regatta® Approach for Microsoft Dynamics™ / by Reinder Koop, Esther Muris. by
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Sogeti Nederland B.V., 2007
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: HF5548.4.M522 K66 2007.

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5.
Software Quality — ECSQ 2002 [electronic resource] : Quality Connection — 7th European Conference on Software Quality Helsinki, Finland, June 9–13, 2002 Proceedings / edited by Jyrki Kontio, Reidar Conradi. by Series: Lecture Notes in Computer Science ; 2349
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2006
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: QA76.76.Q35 K66 2006.

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Essential Software Architecture [electronic resource] / by Ian Gorton. by
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2006
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: QA76.76.R44 G67 2006 .

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8.
Software Product Line Engineering [electronic resource] : Foundations, Principles, and Techniques / by Klaus Pohl, Günter Böckle, Frank Linden. by
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2005
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: QA76.76.D47 P64 2005.

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9.
Effective IT Service Management [electronic resource] : To ITIL and Beyond! / by Rob Addy. by
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2007
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: T58.64 A33 2007.

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Information Systems Action Research [electronic resource] : An Applied View of Emerging Concepts and Methods / edited by Ned Kock. by Series: Integrated Series in Information Systems ; 13
Material type: Computer file Computer file; Format: electronic available online remote
Publication details: Boston, MA : Springer Science+Business Media, LLC, 2007
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: HD30.213 I53 2007.

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12.
Business Process Management Workshops [electronic resource] : BPM 2006 International Workshops, BPD, BPI, ENEI, GPWW, DPM, semantics4ws, Vienna, Austria, September 4-7, 2006. Proceedings / edited by Johann Eder, Schahram Dustdar. by Series: Lecture Notes in Computer Science ; 4103
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2006
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: HF5548.2 E34 2006.

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13.
Requirements Management [electronic resource] : The Interface Between Requirements Development and All Other Systems Engineering Processes / by Colin Hood, Simon Wiedemann, Stefan Fichtinger, Urte Pautz. by
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2008
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: QA76.76 H66 2008.

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Rightshore! [electronic resource] : Successfully SAP(R) Projects Offshore / edited by Wolfgang Messner, Anja Hendel, Frank Thun. by
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Capgemini Deutschland GmbH, 2008
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: QA76.9.M3 M47 2008.

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Service Science, Management and Engineering Education for the 21st Century [electronic resource] / edited by Bill Hefley, Wendy Murphy. by Series: Service Science: Research and Innovations in the Service Economy
Material type: Computer file Computer file; Format: electronic
Publication details: Boston, MA : Springer-Verlag US, 2008
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: Q181 H44 2008.

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18.
E-government and Public Sector Process Rebuilding [electronic resource] : Dilettantes, Wheel Barrows, and Diamonds / by Kim Viborg Andersen. by
Edition: 1a ed.
Material type: Computer file Computer file; Format: electronic
Publication details: Boston, MA : Springer Science + Business Media, Inc., 2005
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: JF1525.A8 A53 2005.

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19.
Engineering and Managing Software Requirements [electronic resource] / edited by Aybüke Aurum, Claes Wohlin. by
Material type: Computer file Computer file; Format: electronic
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2005
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: TS176 A97 2005 .

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20.
Building an Enterprise Architecture Practice [electronic resource] : Tools, Tips, Best Practices, Ready-to-Use Insights / by Martin Berg, Marlies Steenbergen. by Series: The Enterprise Series
Material type: Computer file Computer file; Format: electronic
Publication details: Dordrecht : Sogeti Nederland B.V., 2006
In: Springer eBooks
Online resources:
Availability: Items available for loan: Biblioteca Digital (1)Call number: HD30 B47 2006.

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