Fundamentos de marketing de servicios : conceptos estrategias y casos / K. Douglas Hoffman, John E. G. Bateson ; traducción Pilar Mascaró, Carlos Mondragón
Material type:
TextPublication details: Mèxico: Cengace Laerning, 2002Edition: 2a edDescription: xxi, 569 p. : il. ; 24 cmISBN: - 9789706862020
- 9706862021
- Essentials of services marketing. Concepts, strategies & cases. Español.
- HD9980.5 H64 2002
| Item type | Current library | Call number | Copy number | Status | Notes | Barcode | |
|---|---|---|---|---|---|---|---|
Libro
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Biblioteca del Instituto de Investigaciones Económicas y Empresariales General | HD9980.5 H64 c2002 (Browse shelf(Opens below)) | C:2 | Available | G.M.S. | IIE000004904 | |
Libro
|
Biblioteca del Instituto de Investigaciones Económicas y Empresariales General | HD9980.5 H64 c2002 (Browse shelf(Opens below)) | C:1 | Available | IIE000004901 |
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