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Los siete secretos del servicio al cliente / Jacques Horovitz ; prólogo de José Ramón Zaratiegui ; traducción de Juan Ramón Martínez.

By: Contributor(s): Material type: TextTextPublication details: Madrid, España : Pearson Educación, 2000Edition: 1a edDescription: xvii, 146 p. : il. , 23 cmISBN:
  • 8420530190
Other title:
  • Los siete secretos del servicio al cliente : donde las grandes ideas encuentran expresión
Uniform titles:
  • The seven secrets of service strategy Español
Subject(s): LOC classification:
  • HF5415.5 H67 2000
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Holdings
Item type Current library Call number Copy number Status Barcode
Libro Libro Biblioteca de la Facultad de Contaduría y Ciencias Administrativas General HF5415.5 H67 2000 (Browse shelf(Opens below)) C:2 Available BCCA000003391
Libro Libro Biblioteca de la Facultad de Contaduría y Ciencias Administrativas General HF5415.5 H67 2000 (Browse shelf(Opens below)) C:1 Consulta BCCA000003390

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