TY - DATA AU - Huber,Margit AU - O’Gorman,Susanne ED - SpringerLink (Online service) TI - From Customer Retention to a Holistic Stakeholder Management System: Living a Vision SN - 9783540774303 AV - HF5415.5 H83 2008 PY - 2008/// CY - Berlin, Heidelberg PB - Springer-Verlag Berlin Heidelberg KW - Economics KW - Personnel management KW - Economics/Management Science KW - Management KW - Personnel Management UR - http://dx.doi.org/10.1007/978-3-540-77430-3 ER -