Cambios creativos en servicios / James L. Heskett, W. Earl Sasser, Christopher W. L. Hart.

By: Contributor(s): Material type: TextTextPublication details: Madrid, España : Diaz de Santos, c1993 Description: xvii, 367 p. ; 22 cmISBN:
  • 8479780797
Subject(s): LOC classification:
  • HF5415.5  H43 1993
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Holdings
Item type Current library Call number Vol info Copy number Status Barcode
Libro Libro Biblioteca de la Facultad de Psicología General HF5415.5 H43 1993 (Browse shelf(Opens below)) BFP000004782 1 Available BFP000004782
Libro Libro Biblioteca de la Facultad de Psicología General HF5415.5 H43 1993 (Browse shelf(Opens below)) BFP000004783 2 Available BFP000004783

Traducción de : Service breakthroughs. Changing the rules of the

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