CRM in financial services : a practical guide to making customer relationship management work / Bryan Foss & Merlin Stone.

By: Contributor(s): Material type: TextTextPublication details: London : Kogan Page, 2002.Edition: 1a. edDescription: xviii, 700 p. : ils. ; 26 cmISBN:
  • 0749436964
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Item type Current library Call number Copy number Status Barcode
Libro Libro Biblioteca del Instituto de Investigaciones Económicas y Empresariales General HG173 F67 2002 (Browse shelf(Opens below)) C:1 Available IIE000004206

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