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Servicio al cliente /

Rokes, Beverly

Servicio al cliente / Beverly Rokes. - Maexico, D. F. : Thomson, 2004 - ix, 166 p. : il. ; 27 cm.

Incluye glosario e índice

Rec. prop. esc.

ISBN: 9706863435

Subjects--Topical Terms:
Servicios al cliente
Consumidores

LC Class. No.: HF5548.32 / R64 2004

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