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Calidad en el servicio /

Quijano Portilla, Víctor Manuel

Calidad en el servicio / Víctor Manuel Quijano Portilla. - México : Gasca SICCO, 2003 - xix, 126 p. : il. ; 21 cm.

Rec. prop. esc.

ISBN: 9685172552

Subjects--Topical Terms:
Servicios al cliente
Consumidores
Mercado --Analisis

LC Class. No.: HF5415.5 / Q85 2003

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