Effective IT Service Management [electronic resource] : To ITIL and Beyond! / by Rob Addy.
Material type: Computer filePublication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2007.Description: v.: digitalISBN:- 9783540731986
- T58.64 A32 2007
Item type | Current library | Call number | URL | Copy number | Status | Notes | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|---|
Libro Electrónico | Biblioteca Digital Colección Digital | T58.64 A33 2007 (Browse shelf(Opens below)) | Link to resource | 1 | Available | SpringerLink | BDIG00007784 |
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T58.62 Q37 2008 Complex Decision Making | T58.62 R83 2005 Intelligent Data Mining Techniques and Applications / | T58.62 R83 2008 Intelligent Decision and Policy Making Support Systems | T58.64 A33 2007 Effective IT Service Management | T58.64 B33 2005 Self-star Properties in Complex Information Systems Conceptual and Practical Foundations / | T58.64 B83 2007 Strategic IT Management Increase value, control performance, reduce costs / | T59.5 A76 2005 Climbing and Walking Robots |
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