Perrone, G. Designing and Evaluating Value Added Services in Manufacturing E-Market Places [electronic resource] / edited by G. Perrone, M. Bruccoleri, P. Renna. - 1a ed. - Dordrecht : Springer, 2005. - v.: digital ISBN: 9781402031526 Subjects--Topical Terms: Telemercadeo LC Class. No.: HF5415.1265 / P47 2005