TY - DATA AU - Lu,Jie AU - Zhang,Guangquan AU - Ruan,Da ED - SpringerLink (Online service) TI - E-Service Intelligence: Methodologies, Technologies and Applications SN - 9783540370178 AV - Q342 L85 2007 PY - 2007/// CY - Berlin, Heidelberg PB - Springer Berlin Heidelberg KW - Engineering KW - Information systems KW - Artificial intelligence KW - Engineering mathematics KW - Management information systems KW - Appl.Mathematics/Computational Methods of Engineering KW - Information Systems Applications (incl.Internet) KW - Artificial Intelligence (incl. Robotics) KW - e-Commerce/e-business KW - Business Information Systems UR - http://dx.doi.org/10.1007/978-3-540-37017-8 ER -