| 000 | 00574cam a2200193 4500 | ||
|---|---|---|---|
| 008 | 050304t20032003mx 000 0 spa u | ||
| 020 | _a9685172552 | ||
| 035 | _aa444599 | ||
| 050 | 0 | 0 |
_aHF5415.5 _bQ85 2003 |
| 100 | 1 | _aQuijano Portilla, Víctor Manuel | |
| 245 | 1 | 0 |
_aCalidad en el servicio / _cVíctor Manuel Quijano Portilla. |
| 260 |
_aMéxico : _bGasca SICCO, _c2003 |
||
| 300 |
_axix, 126 p. : _bil. ; _c21 cm. |
||
| 506 | _aRec. prop. esc. | ||
| 650 | 1 | 0 | _aServicios al cliente |
| 650 | 2 | 0 | _aConsumidores |
| 650 | 3 | 0 |
_aMercado _xAnalisis |
| 942 |
_2lcc _cLIB |
||
| 999 |
_c108894 _d108894 |
||