Service Productivity Management
Sherman, H. David.
Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA) / [electronic resource] : by H. David Sherman, Joe Zhu. - Boston, MA : Springer Science+Business Media, LLC, 2006. - v.: digital
9780387332314
Economics
Industrial engineering
Engineering economy
Econometrics
Economics/Management Science
Operations Research/Decision Theory
Management
Econometrics
Engineering Economics, Organization, Logistics, Marketing
Industrial and Production Engineering
Business/Management Science, general
HD9980.5 / S47 2006
Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA) / [electronic resource] : by H. David Sherman, Joe Zhu. - Boston, MA : Springer Science+Business Media, LLC, 2006. - v.: digital
9780387332314
Economics
Industrial engineering
Engineering economy
Econometrics
Economics/Management Science
Operations Research/Decision Theory
Management
Econometrics
Engineering Economics, Organization, Logistics, Marketing
Industrial and Production Engineering
Business/Management Science, general
HD9980.5 / S47 2006