Cómo mejorar su servicio al cliente / (Record no. 101514)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00507cam a2200169 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 1998 spa |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8480882816 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD61 |
| Item number | L47 1998 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lepparol, John |
| 245 #0 - TITLE STATEMENT | |
| Title | Cómo mejorar su servicio al cliente / |
| Statement of responsibility, etc | John Leppard, Liz Molineaux; tr. Aida Santapau. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | España : |
| Name of publisher, distributor, etc | Gestion 2000, |
| Date of publication, distribution, etc | 1998 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 166 p. ; |
| Dimensions | 23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Incluye apéndice y bibliografía |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Biblioteca del Cogreso de los Estados Unidos |
| Koha item type | Libro |
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