Gestión de la clientela : (Record no. 112013)
[ view plain ]
000 -LEADER | |
---|---|
fixed length control field | 00689cam a2200193 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 060808t2004 sp 000 0 spa u |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 8473563689 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Martínez-Vilanova Martínez, Rafael |
245 ## - TITLE STATEMENT | |
Title | Gestión de la clientela : |
Remainder of title | la manera de conseguir y retener clientes rentables / |
Statement of responsibility, etc | Rafael Martínez-Vilanova Martínez. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Madrid, España : |
Name of publisher, distributor, etc | ESIC, |
Date of publication, distribution, etc | 2004 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 196 p. ; |
Dimensions | 24 cm. |
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
Title | Libros Profesionales de Empresa |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Incluye bibliografía y glosario |
506 ## - RESTRICTIONS ON ACCESS NOTE | |
Terms governing access | PIFI 3.1 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Comercio |
General subdivision | Administración de Personal |
-- | Comunicación |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Biblioteca del Cogreso de los Estados Unidos |
Koha item type | Libro |
No items available.