Cambios creativos en servicios / James L. Heskett, W. Earl Sasser, Christopher W. L. Hart.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 8479780797
- HF5415.5 H43 1993
Item type | Current library | Call number | Vol info | Copy number | Status | Date due | Barcode | |
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Biblioteca de la Facultad de Psicología General | HF5415.5 H43 1993 (Browse shelf(Opens below)) | BFP000004782 | 1 | Available | BFP000004782 | ||
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Biblioteca de la Facultad de Psicología General | HF5415.5 H43 1993 (Browse shelf(Opens below)) | BFP000004783 | 2 | Available | BFP000004783 |
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HF5415.32 S65 2008 Comportamiento del consumidor : | HF5415.32 S65 2008 Comportamiento del consumidor : | HF5415.5 A94 1992 Vencer y convencer | HF5415.5 H43 1993 Cambios creativos en servicios | HF5415.5 H43 1993 Cambios creativos en servicios | HF5415.5 K63 1994 Como despertar y reanimar a su empresa | HF5415.5 M85 r2008 Cultura de calidad de servicio |
Traducción de : Service breakthroughs. Changing the rules of the
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