MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01094nam a22002297a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20210903122511.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
141024t mx |||| |||| 00| 0 spa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9786071502421 |
| 050 04 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HD37.S66 |
| Item number |
A59 2010 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ahoy, Christopher K. |
| Relator term |
autor |
| 240 10 - UNIFORM TITLE |
|---|
| Uniform title |
Customer driven operations management : |
| Medium |
aligning quality tools and business processes for customer excellence. |
| Language of a work |
Español |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Administración de operaciones con enfoque en el cliente |
| Remainder of title |
: cómo alinear los procesos de negocio y las herramientas de calidad para alcanzar la efectividad operativa |
| Statement of responsibility, etc |
/ Christopher K. Ahoy ; traducción Erika Jasso Hernan D'Borneville. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
1a ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
México : |
| Name of publisher, distributor, etc |
McGraw-Hill Interamericana Editores, |
| Date of publication, distribution, etc |
2010 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xiv, 272 p. : |
| Other physical details |
il. , |
| Dimensions |
23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Incluye apéndices, bibliografía : 257-261 p., e índice |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Source of heading or term |
lemb |
| Topical term or geographic name as entry element |
Administración industrial |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Source of heading or term |
lemb |
| Topical term or geographic name as entry element |
Logística en los negocios |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Source of heading or term |
lemb |
| Topical term or geographic name as entry element |
Relaciones con los clientes |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Jasso Hernán D´Borneville, Érika |
| Relator term |
traductor |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Biblioteca del Cogreso de los Estados Unidos |
| Koha item type |
Libro |